6522 Telegraph Avenue
Oakland CA 94609
Phone : 510 594 0794
Fax : 510 594 3140
Submit a Maintenance Request Form
* Denotes required fields
Date : * Name : *
Address : *
Unit #: *If no unit #, please write in address #
Phone # : Alternate Phone# :
Email : *
Does Premium Properties have permission to enter the unit while you are not there to perform this maintenance request?
Convenient Schedule for Repairs & Special Instructions
Do you have a pet? * Yes No  
If Yes, please specify types and quantities
Note: Dog(s) must be put in a kennel or otherwise removed from the premises for maintenance to be performed. In the event a maintenance person arrives and the dog is not removed or kenneled, the service call will be cancelled and the Resident will be assessed $50.
Maintenance Items:
Please itemize and be as precise as possible, i.e. "My left rear stove burner is not working"
Picture of Problem:
Enter Code:    


For Health & Safety
Emergencies, Dial 911

Gas Leaks or Power Outages,
Contact PG&E at 1.800.743.5000

To Report a Water Emergency,
Contact EBMUD at 1.866.403.2683

Berkeley Police: 510.981.5900
Oakland Police: 510.777.3333

AFTER HOURS URGENT MAINTENANCE EMERGENCIES  (That absolutely CANNOT wait until the next business day.) Submit an online maintenance request and then contact:

Your Resident Manager if you have one or:

Plumbing Emergencies Including: (Major leaks & Drain Backups)

Pro Rooter (510) 755-0147
Mr. Rooter (510) 843-6378

Other Emergency Issues:
Richard Flores (510) 755-0187
Oscar Escareno (510) 599-1440

If you are unable to reach anyone and are still in need of afterhours service, please call the maintenance coordinator at (510) 671-0499.


Elevator Problems - All American Elevator 877 653-5123

Fire Alarm Problems, call the Fire Department at 911
Then call Security Engineers - 1800 540-2140

For Faster Service on Machines Leased From WASH Laundry 1800-421-6897

After Hours Lock Out Key Service is Not Available. 

If you have misplaced your keys or locked yourself out, please come by our office during normal business hours to pick up a copy of the key. If you need access outside of normal business hours (Monday – Friday 9 am - 5 pm) you will need to hire, at your own expense, a locksmith to open the door.

Berkeley City Services: 510.981.CITY

Customer Service, Missed Trash Pick-up or To Schedule a Bulky Pick-up: 510.981.7270

Recycling Ecology Center: 510.548.2220. 

 Oakland City Services

Waste Management (Trash & Recycling): 510.537.5500